Frequently Asked Questions
Everything you need to know about shopping with COTTONINK.
How do I track my order?
Once your order is shipped, we will send a confirmation email containing your tracking number. You can use this number on our carrier's website to monitor your delivery status.
What is your return and exchange policy?
We accept returns and exchanges within 14 days of receipt, provided the items are unworn, unwashed, and have all original tags attached. Please note that sale items are final sale.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, COTTONINK ships to most countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local bank transfer options depending on your region.
How should I care for my COTTONINK garments?
To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions can be found on the inner label of each garment.